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At Vape Store, your friendly support team is here to help. Get in touch with Charlie or Will, our team of veteran vapers will go the extra mile.

Vape Store Support

Whether you are a smoker looking at buying your first vape kit and don’t know where to start, or you are a more experienced vaper looking for some new vape gear, we’re here to help.
Our vape kit comparison tables will help both new and more experienced vapers to quickly compare features of leading pen and mod style vape kits. A large part of achieving the vaping experience you are looking for is knowing what to buy, and you can only do this is if you know what features you are looking for. Some people are after a larger battery so they can vape for longer in between charging, others may want extra power so they can blow thick vape clouds and some people are looking to transition from smoking to vaping and want the vape kit that will be most similar.

Feel free to get in touch with us for upfront guidance or advice, or help down the track replacing your vape coil or fixing a leaking vape tank.

How Do I Return a Product?
If you have received your order and believe that you have received the wrong item, or if an item has arrived broken or faulty, please contact support as soon as possible to advise us of the issue. We will contact you to rectify the issue. In the event that an item needs to be returned to us, we will send you a return authorisation detailing our return delivery address. Please ensure all returns include your order number, name and contact number. All returns must include original packaging.

For warranty and returns, please contact us for return authorisation instructions.

How Do I Contact Vape Store?

Vape Store support offer a number of ways to get in touch. Contact us via:

  • Our Address

    Box 136, M Centre, 11 Palmerston Lane Manuka ACT 2603

  • Phone Number

    Telephone: 0485 882 874